Address
Form of work
Salary- Attend and manage formal calls and provide accurate and concise information without any delay.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Explain all the essential details of the organization's products and services to captivate the customer's attention.
- Take the initiative to build fruitful connections through fluent and engaging communication.
- Maintain necessary call log details using the latest technology available in the company's cloud or digital database.
- Address the customers in a friendly tone and provide them with the best experience possible, minimizing customer wait/ hold time.
