Business Head

Purpose of the Job:

• To direct promote and coordinate the business operations in a manner that will help achieve companys mission, objective and goals.
• Develop, maintain and improve organizational efficiency to optimize sales and revenue generation and maximize profitability.
• To create in mind of customers, market and business community a positive brand image

Responsibilities

Overall Supervision & Direction

• Develop and review goals based on objectives set by the management and communicate it to the team. Act as a middle point for management and employees
• Review progress as compared to goals, budgets and targets
• Create and maintain an atmosphere in which employees willingly produce at maximum capacity.

Human Resource

• Suggest improvement and redesigning of organization structure based on business requirement
• Supervise maintenance of preferred staffing level
• Assign employee responsibilities and maintain job descriptions
• Develop performance standards and communicate the Key Performance/ ResultAreas (KPA/ KRA) & Key Performance Indicators (KPIs)
• Ensure and Supervise ongoing Training
• Manage performance by periodic reviews, appraisals and motivating people by rewards, incentives and recognition policies
• Develop and maintain salary administration program and pay competitive wages based on performance while maintaining the payroll budget.
• Provide opportunities for employee advancement and career growth
• Take measures to retain the best talents in the company.

Sales & Profitability

• Envisage and design different sales channels for maximizing market penetration.
• Supervise all the channel managers, communicate goals and targets and help them devise strategies to achieve the goals
• Ensure that employees have the knowledge and information needed along with the appropriate sales tools to get desired sales results
• General supervision of all sales staff and sales efforts
• Take personal interest in hot prospective sales of high value
• Take sales team meeting periodically to review the sales performance, take feedbacks, give inputs and motivate the team.
• Devise and communicate different incentive and reward programs for time to time to boost morale and sales
• Create, maintain and improve systems so that the revenues are not lost
• Find opportunities of new business prospects and communicate it to the management.

Management Reporting

• Submit monthly reports, general information and recommendation to the management
• Assist the management in formulating policies and provide all facts needed for board decision making
• Make policy recommendation and carry outmanagement policies
• Arrange management review of financial status, business status, banking, auditing and other management approved relationships
• Help plan annual meetings and report to board members

Budgeting & Capital Requirement

• Present annual operations and capital budget to the management, negotiate and seek approval
• Obtain authorization from management before taking any capital intensive decision.

Customer Service:

• Establish and improve systems and process for efficient customer service
• Ensure that all customers receive courteous and efficient service from all employees
• Handle complaint and escalations that could not be solved at lower level

Marketing:

• Prepare and present annual, quarterly and monthly marketing plans with strategies, promotion mix and negotiate with management the budget for the same.
• Implement the marketing plan selecting best possible media vehicle while optimizing the cost and benefits within the approved budget
• Review and analyze the marketing efforts and make necessary changes in the future plans.

Public Relations:

• Develop working relationships with other organizations within the business community
• Personally and officially represent the company to the business community during meetings or events
• Build a positive image of the company

Qualifications:

Education: Graduate /MBA

Experience: 5 7 years of proven experience in Sales management, organization building and change management. Number of years may be relaxed for exceptional candidates with high potential.

Skills:

• Good Communication
• Presentation Skills
• Inter-personal Skills
• Planning & Organization skills
• Negotiation Skills
• Leadership Skills
• Performance Management
• Training Skills
• Reporting Skills

Knowledge:

• Knowledge of financial services & Banking Products
• Knowledge of Human Resource Management
• Financial Management
• Sales Management
• Marketing Management

Viren Business Solutions Pvt Ltd is looking for .

Education : Any Graduate / Post Graduate