AddressKnowledge, skills and experience:
Essential (Business Analysis):
- A minimum of 5 years' experience in delivering structured Business Analysis within end-to-end programme and project lifecycles
- Strong understanding of finance business processes coupled with ERP technology (preferably SAP).
- Proven track record and experience of Business Analysis, incl. strategies, formal requirements definition, working with Project and Programme teams, including Business Architects, Data Analysts, Software Developers, Testers, Human-Centred Design teams and procurement
- An understanding of design thinking, value stream mapping, customer profiles and journeys, KPIs, risk and control frameworks, and KRIs
- Experience determining the explicit and implicit needs and requirements of various stakeholders.
- Ability to quickly learn the objectives, structures, operations, and policies of a new business area.
- A strong problem solver with a pragmatic and tenacious attitude to seek out resolutions, whilst demonstrating good negation and influencing skills.
- Demonstrated ability to engage both developers and business partners to achieve target outcomes.
- Proven interpersonal skills and an ability to influence senior leaders and peers.
- Demonstrated ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing.
- Experience creating documentation such as business case documentation or business requirements summaries.
- Experience of formal requirements definition within highly regulated environments, ensuring strict compliance to technology policies and standards.
Essential (Other):
- Experience of working with Agile SDLC (Software Development Lifecycle Management) methods
- Able to explain technical concepts to a non-technical audience in a way that is relevant, easy to consume and compelling
- Good understanding of project management concepts, incl. Gantt charts/plans, risks, assumptions ,dependencies, etc.
- Good oral and written communication skills
- Good interpersonal and leadership skills
- Ability to leverage networks in organization, e.g., to tap into additional expertise if required
- Comfortable working with ambiguity at the beginning of projects, with ability to provide clarity of direction despite this
- Adaptability and a willingness to learn new skills.
- Driven and enthusiastic with a 'can-do' attitude and a strong sense of ownership to get the job done in a practical and pragmatic fashion whilst maintaining strong relationships.
- Proven written and oral communications skills and strong interpersonal skills that can be executed credibly to inspire confidence in you and your deliverables
Desirable skills and experience:
- A good level of general technical knowledge incl. current, emerging and future technology market trends and their impact on business
- An understanding of technical debt, incl. its causes, how to measure it, and remedial actions incl. decommissioning
- Knowledge of at least one technology domain, incl. Collaboration & Experience; Automation; Data Science & AI; Data; Integration; Infrastructure / Cloud; Security; and DevSecOps
-Professional certification in Business Analysis such as IIBA or BCS
- Experience of working with offshore teams
- Educated to degree level in a business-related subject or relevant experience in a business or IT environment
- A practical knowledge of ITIL and its application
Key Responsibilities:
- Definition, articulation and recording of stated and unstated business needs.
- Use a variety of techniques to understand business requirements, such as interviews, workshops, surveys, user journeys and user story maps.
- Create artefacts as appropriate, including business case documentation, scope documentation, current and future state processes and models to understand inefficiencies or gaps.
- Translate conceptual user requirements into clear, detailed functional and technical requirements and user stories and acceptance criteria for testing.
- Prioritisation, management and refinement of the product backlog and requirements
- Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
- End-to-end traceability of requirements to delivered solution including high-level requirements to conceptual architecture & high -level design, low-level requirements to low level design and solution architecture.
- Build working relationships with key delivery and business stakeholders and the BRM's.
- Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where appropriate.
- Solution Assessments and Validation, including supporting options assessments of proposed solutions
- Understand technical options, limitations, costs, and risks. Communicate trade-offs to business partners and work with them to shape requirements accordingly.
- Support delivery teams as they develop, test, and deploy solutions. Review output to ensure requirements are correctly interpreted; define and execute test cases.
- Conducting benefits realisation of deployed solutions and effectiveness of delivered requirements
