Conduct in-depth analysis of post-sales data to identify trends, opportunities, and areas for improvement.
Collaborate with cross-functional teams to gather and interpret customer feedback. Evaluate and enhance post-sales processes to streamline operations and improve overall efficiency.
Identify bottlenecks and implement solutions to drive operational excellence. Monitor customer satisfaction metrics and work towards continuous improvement.
Collaborate with customer support teams to address and resolve post-sales issues promptly. Generate regular reports on post-sales performance indicators.
Maintain comprehensive documentation of post-sales processes, updates, and improvements.
Work closely wit... View More