AddressAs a member of Oracle's ACS Support Sales organization, you will handle requests for pricing estimates and contracts for the services in the department’s portfolio. Your responsibilities will be, but not limited to:
MAIN
- Support sales teams on the entire lifecycle of a request on discovery, scoping, level of effort development, pricing, contracting, booking
- Communication to owners at key stages of the process
- Answer in due time to standard queries related to the internal processes
- Make effective tracking for all requests handled
- Provide requester feedback at any steps in the process
- Support sales reps with approvals, queries, contracts, etc.
- Successfully navigate through various pricing tools and product sales guides and procedures.
ADAPTING TO CHANGE
- Shows willingness to adjust to changing work environments.
- Works efficiently in situations of uncertainty.
TEAM WORKING
- Builds trust, mutual support and understanding with colleagues.
- Demonstrates acceptance and respect for others.
- Values diverse thinking and seeks to understand different perspectives and cultures.
- Demonstrates value as a team player both within and across teams
PERSONAL EXECUTION
- Perseveres to deliver against objectives and takes personal accountability for own performance.
- Knows what level of performance is expected and how to get support as required.
- Demonstrates attention to detail in all aspects of work.
- Acts with a sense of urgency and confidence to deliver quality work in a timely manner.
- Demonstrates resilience in the face of challenging situations.
- Delivers results while ensuring compliance with Oracle's Code of Ethics and Business Conduct
Knowledge and Skills:
Professional:
- Excellent communication skillswritten and verbal.
- Aggressive self-starter with a great attitude and strong organizational skills
- Projects a positive and professional image
- Data mining and interpretation skills
- Organized and attention to details.
- Ability to work under pressureand tight deadlinesdespite the highdemands of the working environment.
- Ability to handle multiple projects simultaneously.
- Ability to communicate effectively and calmly.
- Ability to identify critical situations and handle them
- Ability to handle complex requests that require multiple teams involvement.
- Flexibility in working hours, including availability outside the program during the week, weekends,and legal holidays.
- Orientation towards results, being able to bring excellent results even with tight time limits.
Technical:
- Fluent English language skills, ability to read, write and speak professional English
- Good Knowledge of Windows, Outlook, Word, and Excel
- Good in interpreting mathematical information
