Address
Form of workExcellent fluency in English
Willingness to work in shift
Basic computer and communication skills.
Freshers
Local candidates (within Cochin city limits) Key responsibilities
- Manage inbound and outbound calls in a timely manner.
- Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
- Identify and escalate priority issues, keep records of all conversationsand transactions in our Database
- Frequently attend client briefing, meetings and training
