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SalaryJob Title: Bill To Cash (BTC) Transformation Lead - Process & Operations
Location: Bengaluru
ABOUT UNILEVER:
Be part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We promote innovation, big and small, to make our business win and grow; and we believe in business as a force for good. Unleash your curiosity, challenge ideas and disrupt processes; use your energy to make this happen. Our brilliant business leaders and colleagues provide mentorship and inspiration, so you can be at your best. Every day, nine out of ten Indian households use our products to feel good, look good and get more out of life – giving us a unique opportunity to build a brighter future.
Every individual here can bring their purpose to life through their work. Join us and you’ll be surrounded by inspiring leaders and supportive peers. Among them, you’ll channel your purpose, bring fresh ideas to the table, and simply be you. As you work to make a real impact on the business and the world, we’ll work to help you become a better you.
ABOUT UNIOPS:
Unilever Operations (UniOps) is the global technology and operations engine of Unilever offering business services, technology, and enterprise solutions. UniOps serves over 190 locations and through a network of specialized service lines and partners delivers insights and innovations, user experiences and end-to-end seamless delivery making Unilever Purpose Led and Future Fit.
Business Context
Unilever is a business founded in 1890s with a strong belief in social purpose, and our unique heritage still shapes the way we do business today.
We are one of the world's leading consumer goods companies, making and selling around 400 brands in more than 190 countries, €60B+ in revenues and a global presence across Europe, Americas and Asia/AMET/RUB. Over 2.5 billion people use our products to feel good, stay healthy and make their lives easier. That's about a third of the global population choosing from household names such as Lipton, Knorr, Dove and Hellmann's, and local brands like Bango in Indonesia and Suave in the US.
Unilever’s Purpose is to make sustainable living commonplace, and this is underpinned by The Unilever Compass: Purpose-Led, Future-Fit is our new, single growth strategy based on three beliefs; Brands with purpose grow, Companies with purpose last, People with purpose thrive. Our vision is to be the global leader in sustainable business. We will demonstrate how our purpose-led, future-fit business model drives superior performance, consistently delivering financial results in the top third of our industry.
Our sustainable living brands are inspiring people because they do good for society, environment, and contribute to the UN Sustainable Development Goals. Our sustainable living brands grew 46% faster than our other brands and accounted for 70% of total growth.
Unilever is focussed on delivering to the 5 fundamentals of growth as outlined below:
Purposeful Brands.
Improved Penetration.
Impactful innovation.
Design 4 Channel.
Fuel for Growth.
Pioneering Growth Culture – Performance Management.
Unilever Operations (UniOps) is a global organization focussed on simplifying and digitizing Unilever’s operations for unlocking growth and creating value by making our processes and systems simpler, integrated, and easier to work with. We are redesigning and digitally rewiring our operations to enable Unilever to grow profitably and sustainably in the future. We also want to transform the experience of working at and doing business with Unilever – making it easy, user friendly and more like the one click world. We are fully digitizing to transform the way information and insights flow across the business and functions.
This means freeing our people’s time and talents to focus on growth; thus, unlocking capacity and delivering Fuel for growth by increasing people’s ability to focus on customers and consumers through’ delivering a truly Future Fit Operations across our multi stakeholder model.
Within UniOps, the Commercial Experience [ComEx] has always been a pioneering organisation - providing financial services across Unilever such as Record to Report (R2R), Source to Pay (P2P), Global Control Service Centre (GCSC), Supply Chain Finance Services (SCFS), Zero Based Budgeting (ZBB), Treasury, and Parent & Holding Controls (TRC).
While ComEx has focused in the past on Unilever well established businesses, it is now extending its scope of Finance operations aligned with the Future Target operating model to businesses operating on different ERP environment to account for its complexities.
Heath & Wellbeing [H&W] – is a collective of 7 brands acquired over the last 4 years – Liquid IV, Nutrafol, VMS – Olly, Smarty Pants, Onnit & Welly and Equilibra, which is poised to reach global Turnover of $ 2bn in 2023 and having an ambition of reaching Turnover of $ 5bn by 2030. At present, each of these 7 brands are operating as independent entity and on different ERPs.
In order to deliver against the mission of the Health & Wellbeing, one of the strategic choice made is to bring all these brands onto one common ERP platform – Microsoft Dynamics 365 [D365] and run finance operations through a centralized expertise team. This team will be accountable for accounting, reporting, and finance operations across the entirety of the Health & Wellbeing Collective and business partners to technology, route-to-market operations, and operating company and group finance teams.
Job Purpose Find your purpose at Unilever. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. If you are passionate about leading the delivery of Finance process design, general ledger operations, financial reporting and controls within the end-to-end service delivery model and the continuous improvement & harmonization initiatives to increase cost-efficiency, speed of the service delivery model and audit management are closed to your heart then this role is just for you.
Bill To Cash (BTC) Transformation lead will be the Subject Matter Expert for Accounts Receivable [AR] processes across Health & Wellbeing. This role is responsible in transforming current reality of disparate accounting and finance operations teams, technology, and processes migrating towards the end-state operating model of mapping all finance processes on to common core technology (Microsoft D365 ERP) and key financial and accounting systems (KFAS) and facilitating finance organization transformation into in-market finance operations center of excellence and an out-of-market shared service capability.
Main Accountabilities
Bill To Cash Transformation lead will focus on:
Partnering Controlling Transformation Lead of each business vertical in resolving non-compliant AR processes, aligning AR Process & activity calendar that compliments Day 1 month end close, strengthening compliance to AR specific finance controls in current state while transforming to end state.
Design and deploy the end state capabilities for AR processes on common core technology [Microsoft D365 ERP] and on relevant Key Financial and Accounting Systems [KFAS] thereby establishing and aligning common process standards across H&W that suits to the end state finance operating model.
Lead a team accountable to document end-to-end AR processes in detail, covering current & new ways of working and specific & step by step details on control compliance requirements.
Lead the scoping exercise to finalize the list of AR activities that are in scope for Finance Operations collective organization to operate and manage the transition from individual OpCo through effective governance resulting in no / least business disruption.
The successful H&W Process and Operations Transformation Lead will be the enabler, continuously developing a detailed roadmap for finance process evolution, be a catalyst to drive the change management, and a steward and operator to deliver the expected business outcomes.
KEY ACCOUNTABILITIES
Design Finance processes and Data model for Accounts Receivable processes [AR] that fit the needs of the business in regard to increasing growth, flexibility, scale, and complexity while adhering to all reporting, accounting, audit, and risk management requirements. AR processes includes Pricing, Revenue recognition, Trade Promotion Management, Collections & Cash application and AR ageing analysis.
Bring in design thinking and process re-engineering skills to drive digital transformation in Finance which involves making choices on process standardization, automation and Continuous improvement.
Develop robust process documentation covering end-to-end AR processes across H&W clearly highlighting process exceptions – if any, cross functional dependencies and requirements of full audit compliance.
Bring thought leadership in Financial Accounting, Reporting and Controls by leveraging forward looking practices from the industry.
Design process specific Key Performance Indicators [KPIs] enabling to measure the effectiveness of process compliance and Operation effectiveness relevant for the business vertical.
Develop a community, culture, and way of working with a large, diverse, and geographically dispersed team.
Skills, Capabilities, and Experiences
Financial Accounting and operations expertise.
Knowledge of Unilever financial process, standards and organization.
Strong and diverse business partner background with high competence in storytelling, influencing and negotiating.
Standards of Leadership: Passion for High Performance, Business Acumen and Talent Catalyst.
Expertise on Controls, compliance, and risk management across multiple business functions and areas of financial statements
Financial and technical business integrations
Operating outside SAP platform and 3 tier model with less mature systems and operations
Existing knowledge and networks of Unilever
Direct Reports
Direct line management of 3P Service Provider resources.
The candidate will also be required to demonstrate stakeholder management across peers and superiors.
Key Interfaces
Group Chief Accountant Department [GCAD]
Global Performance Management [GPM] Teams
H&W : Controlling Transformation Leads
OpCo Controllers and H&W Group Finance Controller
IT / MDM / I&A teams
Audit Teams [SoX / Corporate audit]
