Bi Operations

Main responsibilities:

• Service delivery, namely:
• ‘on demand’ and project-based analytical support;
• scheduled reporting;
• data governance;
• continuous improvement / automation / optimization
• data analysis and data interpretation
• reports design
• data management
• drive change management initiatives
• In close collaboration with the technology team, ensure that reporting, analytics and master data management requirements and functionality are incorporated in technology roadmaps
• Ensuring functional KPIs, SLAs, OLAs and other performance objectives are met

Requirements:

• Relevant experience / qualifications in any analytical discipline (preferably reporting), more than 5 years
• University degree
• Experienced with data presentation, data analysis and interpretation
• Advanced user in Microsoft Office suite
• Power BI and/or Power Query knowledge required
• Excellent problem-solving skills, attention to details
• Agility, change management
• Collaboration with all management levels, stakeholders management
• Ability to meet tight deadlines and with high flexibility
• Exposure to ERP, P2P, eSourcing or eContract Management systems and processes desirable but not essential
• Exposure to customer relationship management, escalation management and influencing skills with a strong customer-service orientation
• Willing to get involved in continuous improvement initiatives
• Excellent English written and verbal communication skills