Address
Form of work
Salary Preferred Experience:
-Solid understanding of cloud computing, networking, and storage principles with focus on either Azure
-Cloud administration, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms
-Exposure to container deployments and container orchestration tools
-Basic experience with OS patching and ability to troubleshoot server issues
-Strong scripting skills. Experience in IaC and automated deployments using Azure pipelines or Terraform is a plus
-Able to work on On-Call rotations and provide shift hours support at L2 level
-Able to work independently in a project scenario and do POCs
-Experience in updating KB articles, Problem Management articles, and SOPs/Run-books
-Passion for delivering timely and outstanding customer service
-Able to Help Level 1 staff in support
-Great written and oral communication skills with internal and external customers
Basic Qualifications:
-5+ years of overall operational experience
-4+ years of Azure experience
-3+ years of experience working in a diverse cloud support environment in a 24*7 production support model
-1+ years DevOps/scripting/APIs experience
Preferred Certifications:
-Azure Administrator Associate
Four Year BS/BA in Information Technology degree or equivalent experience
