AVP, ITCS, CONTROLS ASSURANCE, GLOBAL RCAS ,GSC''s

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

 HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Why join us?

• The Group requires independent second line assurance of the management of material risks and controls across HSBC’s non-financial and financial risk taxonomies. The Risk and Compliance Assurance Services (RCAS) function provides a significant proportion of this assurance.
• Via its industry-leading centres of excellence, RCAS delivers innovative assurance solutions for and on behalf of HSBC’s Risk Stewards and peer assurance teams.
• Controls Assurance (CA) reports into RCAS, and is responsible for managing the assurance of key controls of critical business processes and specified non-financial and financial risks across the Group. This is achieved by building out a centralised offshore capability that will deliver agile, insightful and cost-efficient assurance. CA also provide a resource augmentation service to other assurance teams within the Bank, becoming a vehicle to effectively manage assurance costs and resources as a whole. Also, CA work hand-in-hand with the RCAS Automation and Analytics team to develop, test and deploy their Continuous Assurance objectives.
• Specifically, CA has a mandate to provide the following key assurance services across the Financial Crime, Regulatory Compliance, Resilience Risk, Models, Credit and Market Risk taxonomies within all HSBC territories and divisions:
• Process-led assurance – assuring the design, operation, recording and monitoring of key controls and expected risk management outcomes within agreed critical business services across the Group
• Risk-based cyclical assurance – assuring the above for specific risk taxonomies within agreed risk-based assurance cycles
• Entity Control assurance – assuring the design, operation, recording and monitoring of key controls designated by entity-level reporting frameworks across the Group (e.g. SOX, ELCs)
• Resource augmentation – Temporary providing staff to non-RCAS assurance teams to support their assurance
• CA is principally comprised of Control Testing Utilities (CTUs) executing this assurance work. These CTUs are principally based in Global Service Centres within India, China and Poland, and are staffed with assurance specialists with expertise across the range of risks being covered.
• This role will report into the CTU (Bangalore) and will be responsible for supporting AVPs/VPs in delivering assessments of key control activities, in accordance with CA procedures and the assessment plan.

The role holder will be required to support CA’s assurance reviews across these risk taxonomies. At a high level, working within a purpose built assurance team on a given assurance review, the role holder will be responsible for:

• Understanding the practical application of business processes and control activities, to develop and configure test scripts
• Applying these test scripts to test the design, operation, recording and monitoring of these areas
• Raising, documenting and agreeing issues as appropriate, and identifying and agreeing underlying root causes for these issues
• Supporting AVPs/VPs in the development of review scopes and approaches, terms of reference and final reporting.
• Ensuring that the above is executed in a timely, efficient and orderly fashion, in accordance with CA’s internal procedures and quality standards.

What you’ll do:

Principal Accountabilities:  Key activities and decision making areas        

Impact on the Business

• Understand and document the practical and organisational application of relevant controls, in order to establish risk-focused and efficient test approaches.
• Execute the CA assessment plan, ensuring the accurate, efficient and timely completion of control tests.
• Developing and applying risk-based judgment and decision making when identifying, documenting and agreeing issues and root causes stemming from these tests

Typical Targets and Measures

• Execution and delivery of assigned control assessments.
• Accurate, timely and reliable testing of key controls.
• Drive a consistent and highly risk-focused approach to CA testing activities across all assigned control activities, in accordance with CA procedures.
• Meeting agreed deadlines and targets.
• Support the production of high quality management information (MI) covering CA activities.
• Increased utilisation of automation and analytics across all CA assessments.

Customers / Stakeholders

• Build strong relationships with reviewees, and work collaboratively with other assurance team members, to adopt a joined-up, commercial and transparent approach to CONTROLS ASSURANCE, while remaining independent.
• Ensure that executive and senior management in the businesses and functions are advised of actionable insights and trends stemming from assurance reviews.     

Typical Targets and Measures

• Effective stakeholder management, ensuring constructive and transparent assurance outcomes.
• Outputs (presentation decks, papers, reports and guidance for the function) are actionable, clear, accurate and concise.

Leadership & Teamwork

• Proactively seek timely and clear guidance and support from other CA staff when needed, on a review-by-review basis.
• Work as part of a team, able to collaborate to accomplish collective and common goals.
• Support CA’s high performance and continuous improvement culture through proactive engagement, collaboration and innovation.
• Set the highest standards through personal behaviour, and inclusive and respectful interaction with others.
• Take accountability for personal and career development.    

Typical Targets and Measures

• Drive a high performance culture through attendance at team meetings and 1:1s with line manager.
• Maintain personal objectives set consistently across day-to-day activities.
• Purposeful interactions with teams, sharing best practices and highlighting issues across the Risk and Compliance functions, as appropriate.

Operating Effectiveness & Control

• Able to work independently with a reasonable level of guidance and supervision.
• Provide support with key tasks and assessments as required by the AVP / VP.
• Drive high operational standards within the team, recording your work in a manner that can be understood and repeated by independent review parties.
• Be innovative in executing all responsibilities and providing solutions to complex issues in a dynamic, high-risk environment.

Typical Targets and Measures   

• Observations of line manager and feedback from key stakeholders.
• Delivery of assurance activities as per the agreed plan and review notifications.

Major Challenges

• Bank expectations for ever more insightful, efficient and cost-effective assurance, requiring an innovative mindset
• The importance of risk management, and consequence of ineffective risk management, continues to be heightened via regulatory and media focus
• Delivering assurance in an insightful, considerate, commercially-minded yet independent manner that meets business needs
• Understanding the expectations of the regulators, external bodies and governmental initiatives and the Group’s shareholders and customers, as well as the complexity of financial services regulation and the diversity of business and geographies within the Group as a whole, and taking these into account when configuring test scripts.
• Applying assurance in an environment of increasing commercial and regulatory change

Role Context

• The role holder will be a genuine team player, supporting AVPs and VPs in ensuring that the CA assessment plan is executed as assigned, meeting HSBC risk management requirements and regulatory expectations, while providing Risk Stewards, Control Owners and senior management with timely risk management insight.
• The role holder will be required to work with reasonable autonomy, while proportionately drawing on support where needed, dealing with issues for which there is no obvious solution while still being able to provide judgment and clear direction.
• The role holder is responsible for ensuring that the assurance standards in the division are in accordance with the CA guidance, Group Standards Manual and Functional Instruction Manual (FIM).

Management of Risk

• Be acutely aware of the operational risks associated with business activities, taking into account changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology.
• The role holder is responsible for ensuring that they and any others they supervise operate in accordance with CA standards.

Observation of Internal Controls

• Maintains HSBC internal control standards, including timely implementation of internal and external audit actions together with any issues raised by external regulators.
• To assist in the discharge of accountabilities set out in the Operational Risk FIMs by proactively assisting Risk Stewards to discharge their assurance responsibilities.