- Plan, design, develop, and implement test cases and test scenarios in line with the project-specific requirements.
- Writing Business Value test cases for Automation.
- Ensure all testing results are easily accessible and understandable.
- Analyze failed tests and Manage defects with Jira, a bug-tracking tool.
- Provide managers with feedback on additional enhancements.
- Continuously improves your understanding of the System's functionality.
- Identifying and resolving the bugs raised by the client within the time frame specified.
- Tasks must be completed by the expected and agreed-upon deadlines.
- Overcalls or remote sessions, assist customers in understanding and testing system features.
- Prepare MIS and task reporting for all tasks, as well as periodic performance reviews.
- Prepare formal documents that will help customers test the functionality of systems on their own.
- Record, track, and document the problem-solving process from beginning to end, including all effective and ineffective choices and actions.
- To ensure that problems have been adequately resolved, test fixes, and conduct post-resolution follow-ups.
- In the event of an emergency, visit the site to resolve bugs.