AddressAbout Info Edge
InfoEdge’s mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers.
About BU: Naukri.com
Naukri is India’s market leader in the recruitment business. It provides all the job seekers with advisory services, caters to their different needs and offers value-added features such as resume writing, highlighting and many more. With over 67 Million resume searches daily, Naukri.com has 5 Million job listings, 59 Thousand+ unique clients and 4.9 Million recruiters connect with the job seekers via emails.
Required Educational Qualification: Any Graduate / Post Graduate
Desired Experience: 0-4 years of work experience into a similar background
Job Objective: The role focuses towards offering specialized services to all job seekers and helping them speed up their job search. It involves writing resumes, cover letters & related products for clients who avail our paid services.
Job Description:
- Writing resumes, cover letters & related products for clients who avail Naukri FastForward service
- Interacting with assigned clients, as independent account managers, from gathering requirements to writing the resume and servicing the account till the client gives his final consent on the document
- Communicating with clients across varied industries (over teleconferencing and e-mail).
- Using a consultative approach while interacting with clients to assess their profiles, suggest inputs and resolve queries
- With client servicing being integral to this profile, about 50% of time spent on each account will be on discussions and 50% on writing
- Adhering to defined quality standards (format, content, grammar, factual information, value-add) to ensure production of error-free documents
- Using relevant content / industry terminology while listing the client's qualifications, skills, education, and job history
- Complying with SLAs, internal norms and process benchmarks to deliver world-class services to valued customers
- Being committed towards the achievement of fortnightly/monthly targets
Required Skills:
- Excellent communication skills
- Outstanding writing skills
- Active listening skills
- Strong convincing skills
- Client handling skills
Desired Skills:
- Excellent interpersonal and communication skills
- Solution-oriented with effective problem solving skills
