JOB PURPOSE
To supervise and monitor terminal operations activity of DIAL like, allocation of resources and other activities while meeting / achieving established SOPs in specified area and ensuring regulatory compliance at airport terminal in delivering ultimate customer satisfaction.
This position is responsible to identify training needs, plan, develop and establish training procedures pertaining to Airside Operations for effective and smooth functioning in line with the mission, vision and objectives of the organization
ORGANISATION CHART
Key Accountabilities
Develop and establish robust Training Plan
Identify Training Needs
Systematic conduct of training programs
Audits
Preparation of MIS & Reports
EXTERNAL INTERACTIONS