Job Description (Posting).
AWS and CouchBase Professional.
Experience In Supporting & Implementing Solution In Mentioned Areas
Candidate with minimum 9 years of experience handling the CouchBase database.
Experience Managing CouchBase database on cloud.
Hands on experience on AWS cloud.
Monitoring database activities and take action to remediate the incident, Alerts.
Support Data migration
Monitor and maintain performance of Database
Maintain database standards including patching
Modify database objects
Maintain Database Access management
Enable and Maintain Database Backup and Restore as per recovery point objective (RPO)
Perform Test Drills to validate Database backup and restore
Responsible for providing end-to-end operations support for CouchBase on AWS services through monitoring, incident response, and incident resolution.
Participating in root cause analysis on incidents to ensure issues around are acted up on in a timely manner, using those processes to continually seek to improve the stability of the database on AWS environment.
Experience in installation, configuration and troubleshooting CouchBase on AWS cloud platform services.
Understanding of ITIL framework of ticketing /Problem ticket/Change process, Emergency change
Work on Service Improvement Plan and Innovations.
Creating best practice documents, known error records, knowledgebase articles etc.
Troubleshooting complex and business critical issues.
Work on team skill enhancement and training need identification.
- To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders (2.) To ensure positive customer feedback and satisfaction thorugh active participation in customer meetings to understand any issues faced (3.) To validate Change Order Implementation Plan and Human Error Compliance and participate in Capacity planning (4.) To perform value addition activities (such as mentoring administratorsorteam members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as and when required. (5.) To ensure on-time resolution and quality compliance of escalated ticketsorincident as per the agreed SLA
B-Tech
No. of Positions
1
Skill (Primary)
CFS-Platform Engineering-Oracle DBA
Auto req ID
1338030BR
Skills: Backup, Configuration, Knowledge Sharing, Sla, Business Communication, Couchbase, Presentation, Cloud, change process , Capacity Planning, Database, Ticketing, Installation, Aws, Trend Analysis, Restore, Sops, Documentation, Mentoring, Itil, Monitoring, Root Cause Analysis, Service Improvement, Performance, Troubleshooting, Incident
Experience: 9.00-11.00 Years