Assistant Manager - Security

Assistant Manager - Security

Property & Asset Management

How We support the Whole You: 

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• Co-Parenting Leave: 10 Days
• Employee Assistance Programme (EAP): Santulan
• Crèche Benefit
• Group Medical Coverage (GMC) Default plan: Option of INR 300,000 that covers self, spouse, children and parents / in-laws
• Personal Accident Insurance: 2 x ABS (Minimum of INR 500,000 and Maximum of INR 3,000,000)
• Term Life Insurance: 2 x ABS (Minimum of INR 700,000 and Maximum of INR 10,000,000)

Location: Kolkata

What this job involves:

• Leading on-site Safety & Security operations
• Achieving a balance between seeing the big picture and attending to details is top of your mind.
• To deliver high-quality property management services, you’ll ensure your team has relevant and up-to-date skills.
• Part of your responsibilities is also being our liaison officer who takes charge of our major programmes on-site and coordinates with the relevant parties.
• To provide an efficient and effective Security Management service, by ensuring processes are aligned with a professional and proactive management approach.
• Maintains and updates Security Policies and Procedures manual
• Maintains a working knowledge of all current building, fire and life safety code requirements
• Assists in emergency situations (i.e. fire, evacuations human crisis, etc.)
• Communicates with Property Manager regarding events, incidents, concerns of Security Team members, recommendations, staffing needs, etc.
• Reviews security after hours reports and monitors performance
• Assists in performance/behaviour related meetings regarding contract security staff
• Co-develops with the management staff operating guidelines and practices
• Establishes and updates project specific security procedures and crime deterrent programs
• Implements and provides budgets relating to the property and staff
• Ensures appropriate security response to emergencies or unusual occurrences and ensures required internal/external notifications are made as appropriate.
• Driving excellent daily operations
• Provides initial and refresher training to security personnel on policies and procedures, security operations, and emergency response.
• Maintains records on emergency responses, equipment inventory, Key and lock systems, alarm systems, reported security incidents, reported personnel incidents, and unusual occurrences.
• Ensures own and Security personnel activities are conducted in accordance with appropriate ES&H, Quality Assurance and Conduct of Operations policies, procedures and orders.
• In addition to the above-mentioned duties and job functions, any other assignments given by Management, within the purview of the contract.
• Directs security personnel operations according to established policies and procedures.
• Investigates incident reports, thefts, accidents and any other unusual reported or observed occurrences and completes all required documentation and reports reflecting security activities.
• Develops and maintains Security Department policies and procedures.
• Receives, evaluates and supervises requests for special Security services. Plans staffing levels and assignments.
• Security Planning-Risk Assessment & Effective Guarding Strategies
• Interviews and approves hiring of contract security staff personnel
• Supervises Security Staff, assigns/monitors work assignments and provides training in life safety, first aid, etc
• Controls access to buildings and monitor activities of visitors
• Manages security scheduling and approval of contract invoices
• Obtains copies of each security personnel of the vendor, and periodically audit contractor for ongoing compliance
• Maintains contract employee scheduling and training records
• Supervises Parking access personnel staff
• Maintains on-going communications with Property Manager, Shift Engineer, and other building related services staff
• Monitors building operations
• Establishes inspection tours of property, focusing on stairwells, elevators, and all areas of ingress/egress
• Gains/maintains proficiency with building's life safety system and central security panel
• As the person in charge, you’ll manage the site’s daily activities and ensure that all essential operational processes are followed.
• You’ll also see to it that both the property’s interior and exterior are well-maintained.
• You’ll do this by performing regular site inspections and conducting fire and other evacuations as scheduled in accordance with the health and safety requirements.
• Promoting client satisfaction
• Are you keen on keeping clients happy? In this role, you’ll build and maintain positive client relationships by providing excellent customer services that follow key performance indicators agreed by the client and the company.
• You’ll also handle client queries, attend meetings and coordinate with the local authorities as required.
• A people person
• Teamwork is the backbone of a company’s success. As the person in charge, you will mentor, motivate and train team members, promoting a culture of camaraderie in the process.
• Work frequently with engineers, technicians, and clients, so you’ll need to build strong relationships and trust with them.
• Likewise, you’ll need to be proactive and engaging; and make sure that the clients’ expectations are met each and every time.
• You will also be the go-to person for any security and safety-related concerns.
• Your strong communication skills and excellent work ethics may also help you win the job.

Interested?  An ideal candidate would need to have the following qualifications

• Are you a degree/ diploma holder in fire & safety or experience in security operations/ administration?
• You should have worked in a residential property management role for at least one to five years in the past.
• Have you received exposure to any technology-based utility management?
• Do you consider yourself a pro with Microsoft Office? If yes, you might be the candidate we’re in search for!
• Are you a goal-oriented individual who’s an ace in fire, health and safety requirements, security supervision, vendor management and fire related technical systems management
• Do you have a solid background in facility administration operations and strong working knowledge of occupational safety?
• Do you have a proven track record in rolling out improvement initiatives?
• Flexibility in working with a team and leadership qualities
• Likewise, you must possess a customer-centric focus and superior organisational skills to manage daily activities effectively.
• You must also be equipped with excellent communication skills to coordinate effectively with colleagues and clients.
• Ability to multi-task in a fast paced, constantly changing environment using most recently rechnology
• At JLL, we believe that proficiency is key to client satisfaction. That’s why we want you to have a strong business and management background, and the ability to resolve problems effectively and efficiently.
• Procedure oriented, ability to work a flexible schedule including overtime and workday changes

If you said yes to all these, then we encourage you to apply.

Desired experience and technical skills (Required)

• Diploma/ Bachelor’s Degree or graduate/ MBA or related field preferred in Fire, Safety & Security
• Ex- Serviceman with relevant experience in security process and administration is preferred
• Basic understanding PC hardware and connectivity components
• Strong knowledge of Windows OS & Office
• Basic understanding of WEB technologies and components
• Excellent phone skills, good listener
• Experienced in communicating with senior and executive level managers
• Good written and verbal communications

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better

Location:

On-site –Kolkata, WB

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communitiesSEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visitjll.com.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you maycontact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.