Address
Form of work
SalaryJob Description
Title - Assistant Manager - GCSS Operations
Department - GCSS Operations General Counsel Shared Services
Location - India
Reports To - Senior Manager , GCSS Operations
Level - Grade 4
We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our General Counsel Shared Services team and feel like you're part of something bigger.
About your team
General Counsel (GC) is a trusted advisor to all parts of FIL, providing high-value independent advisory and assurance expertise through our specialist teams. GC comprises of Legal, Risk, Compliance, Tax, and Public Policy & Strategic Relationship Management. General Counsel Shared services (GCSS) function is a global centre of expertise currently being built out in Dalian and India. It provides operational support and services to the General Counsel function.
About your role
The primary function of the role is to support the business requirements for Social Media monitoring and Electronic Communications monitoring. Working with a range of stakeholders, the candidate will be responsible for identifying and documenting review needs. The role will be working as part of an expanding vertical within GC Shared Services, partnering with businesses and key stakeholders from Operations and Regulatory Compliance teams in FIL Canada to deliver the desired business outcomes.
Collaborative operating style with a focus on working together with others to achieve great outcomes for the business will be a key.
About you
- Responsible for maintaining and overseeing electronic communications monitoring and social media procedures and oversight mechanisms.
- Review and validate compliance of the organisation’s Social Media Policy by reviewing Sales and Marketing employee LinkedIn and other social media posts and sales communications, to detect non-compliance.
- Proactively recommend opportunities to leverage technology including to drive the compliance program and enhance insight and efficiency, and work with the Compliance Team in Canada to support this.
- Identify any areas on non-compliance with other programs under scope, and report accordingly to Management.
- Support the creation or update of assigned policies and procedures and stay up to date on regulatory matters related to changes and analyze their impact.
- Develop and maintain procedures for the various activities conducted by this role.
- Analyze existing monitoring processes to identify efficiencies or weaknesses.
- Develop and regularly provide reports containing statistics from the monitoring system.
- Work with the different teams to streamline/continuously improve existing process.
- Support ongoing projects and system enhancements.
- Assist in tracking and coordination of key operational processes.
- Strong self-motivation, organisation, time management and a demonstrated ability to adapting to unforeseen changes.
- Experience based domain knowledge of General Counsel functions (Risk/ Compliance) would be an advantage.
Feel rewarded
For starters, we'll offer you a comprehensive benefits package. We'll value your wellbeing and support your development. And we'll be as flexible as we can about where and when you work - finding a balance that works for all of us. It's all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.
