Assistant Housekeeping Manager

The Miraval journey is about creating a life in balance, healing the whole self, and engaging in the present moment. It is our ongoing purpose to bring imagination, authenticity, and meaning to wellness. Each day we work to bring out the best in all we do. Not for the world to take notice, but for our guests and employees to take comfort in. We do this because we believe in the power of the individual. To create balance and live your best. We do this because we are Miraval.

Assist in supervising and controlling the efficient operation of all areas of housekeeping, including guest rooms, public areas, storage rooms and working areas. Also assist in supervising all housekeeping and laundry employees and assigning work duties. Ensure that Miraval’s standards of cleanliness and service are consistently maintained. Assist Executive Housekeeper in controlling costs and keeping expenses in line with budgeted goals. Assist Executive Housekeeper in maintaining par stock levels for supplies, conducting regular inventories and ordering supplies as needed.

Duties and Responsibilities:

• Help plan the workday for the Housekeeping department and distribute assignments accordingly.
• Schedule employees, keeping within budget guidelines.
• Utilize all resources available to meet the department’s goals.
• Help train employees on an ongoing basis.
• Tour property daily and note any extra/special cleaning or maintenance required.
• Conduct room inspections daily.
• Check quality and quantity of work of room attendants and supervisors.
• Ensure work orders are being consistently done as needed and followed up on.
• Maintain professional and constant communication with Front Desk and Engineering.
• Ensure all equipment is properly maintained and in good working order.
• Assist and keep accuracy of Lost and Found department.
• Ensure all rooms, public areas, departmental storages and working areas are cleaned according to department’s standards.
• Assist in training and development of programs for housekeeping staff.
• Ensure the Housekeeping and Laundry departments comply with OSHA regulations.
• Assist in maintaining par stock levels and in keeping expenses within budget guidelines.
• Ensure guests requests related to Housekeeping are met in a timely manner.
• Assist with employee evaluations.
• Maintain a neat and orderly work area.
• Follow all safety procedures for the department and for Miraval.
• Assist and perform any other duties management may request to aid in the operation of the Resort
• Keep track of par level and have necessary inventory for business needs.