Address· Create strategic plans for the department with respect to revenue, promotional events, cost, capex and guest satisfaction. Promoting cross-selling technique and carrying out competitor analysis. Involving the outlet managers, assistant F&B director and even General Manager in decision making as and when required.
· Focus on reducing cost of operations through waste management, optimal utilization of resources and reduction in breakage of cutlery, crockery and glassware.
· Review menu pricing, portion size, layout of the restaurants, different equipment used and provide inputs on the same so as to ensure costs are curtailed and sale is maximized leading to profits.
· Manage relationship with guests, encourage repeat clientele by focusing on quality of food and services offered, coming up with promotional events and effective resolution of issues raised.
· Encourage innovation and focus on processes to improve efficiency and the level of services rendered.
· Conduct PR activities by keeping media informed on promotions, menu changes and other innovations in order to build a strong image of the hotel’s food and beverage offerings in the market.
· Coordinate with the banquets and sales team to develop banquet and conference packages and determine competitive pricing based on market analysis; oversee banquet proceedings right from finalization of contract till actualization.
· Review and prepare performance evaluations of all his outlet heads as well as reviewing all evaluations submitted by his outlet heads for F&B associates as per company´s instructions.
· Perform necessary HR functions such as setting of KRAs, conducting appraisals and job chats, taking interviews of prospective candidates and making recommendations for movements/transfers when required.
· Conduct internal audits periodically and keep in consonance with audits like TPAM, LQA, HACCP or any other as deemed by the organization. Take corrective actions based on results/findings and share the road ahead with the team.
· In addition to the above mentioned duties and job functions, any other assignment given by the management within the scope of job.
Adherence to the Tata code of conduct, safety policies and values of the organization as defined.
Job Requirements
