Area Colleague Experience Manager

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The ideal candidate for the Area Colleague Experience Manager position will have experience in all areas of the Human Resource function. The position's responsibilities include and will focus on, but is not limited to recruitment and retention, colleague engagement, and training/development. This position will report to the Complex Director of Human Resources. The Area Colleague Experience Manager's responsibilities will include but are not limited to the hotels' safety programs and community outreach. This role will also be responsible for partnering with and supporting other hotel departments to achieve hotel goals. 

About the Hotels

The Elms Hotel & Spa

For more than 125 years, the stately Elms Hotel & Spa has welcomed visitors—including celebrities and politicians—to downtown Excelsior Springs, nestled amid picturesque, tree-lined grounds. Charming restaurants, shops, and Siloam Mountain Park are less than a half-mile away from the boutique hotel.

Hotel Kansas City

Nestled next to the Power and Light District, Hotel Kansas City is more than just a place to stay—this Gothic Revival-style institution near Union Station offers a chance to time-travel back in history to the Roaring Twenties, when the bustling social club first opened its doors in 1922. Today, the club enjoys life as Hotel Kansas City, with preserved touches like stained glass and hand-hewn walnut as reminders of a proud past—while modern restaurants, bars, and rooms ground guests fully in the present.

About Hyatt:

Well-being is the ultimate realization of our purpose — we care for people so they can be their best. We believe this focus on our colleagues is the key to our success and we’ve earned a place on Fortune’s prestigious “100 Best Companies to Work For®” for the last eight years, ranking No. 16 in 2022.

We’re proud to offer exceptional corporate benefits which include:

·              Annual allotment of free hotel stays at Hyatt hotels globally

·              Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, along with other local and global corporate discounts

·              A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

·              Paid Time Off (inclusive of Vacation, Sick, & Holidays)

·              Medical, Dental, Vision, 401K with company match

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.

• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• 2 or more years of Human Resources and/or Hospitality experience preferred
• Ability to work a flexible schedule, including travel to both work locations
• Previous experience with HR Systems such as Kronos, Taleo, ADP/Enterprise, etc.
• Previous experience interviewing
• Detail oriented