AddressJob Title: AM - BFA Analytics
Location: Noida
About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
Risk and Control Objective
Take ownership for managing risk and strengthening controls in relation to the work you do.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs
Hybrid Working
Structured hybrid role:
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home. We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.
Introduction
- The purpose of this role within BFA (Barclays Financial Assistance) analytics, i.e. the provision of data driven analytics for the management of multiple portfolios (UK Cards, Customer Home Assistance, Secured/Unsecured Loans, Mortgages, Barclays Partner Finance, Barclays Payment Issuing).
- To maximise the performance of BFA vertical, associated data and processes by contributing directly to the business by extracting more meaning out of the data through analysis.
- Handling sensitive transactions data and creating remediation reports for the collections team to process on priority.
- Assimilate a variety of disparate data sources into a cohesive and accurate portrayal of operational performance, including the facilitation of a robust data architecture to help key operation stakeholders in Collections
- The analyst will report directly to the Analytical Manager(AVP) and Head of Operational Analytics in UK.
- Ensure adherence to daily schedule and provide daily/weekly/monthly reports to the client on SLAs and metrics.
- Constantly look for opportunities to improve MI (Automation of existing MI reports) and data quality, also identify trends and anomalies.
- Always aim to create automation solutions rather than manually working in recurrence.
- Required to interact with various roles and departments within Barclays Financial Assistance in order to obtain detailed information on projects, requirements and products.
- Creating meaningful and insightful dashboards for senior leadership (VPs and Directors).
- Ability to interpret and convey analytical concepts verbally, visually and in written format to individuals of various levels.
- Ensure MI Manager is informed of any issues, and stakeholder expectations are managed.
- Ensure all findings are reported clearly and accurately, and that recommendations are logical and compelling.
- Manage and monitor quality for own work.
- Act as an interface with the client to resolve issues/ disagreements, if any.
- Review of analytical deliveries & ad-hoc requests and their completeness from quality timeline and usability
- Provide technical/domain cross trainings to co-colleagues if required and brainstorm together to find the most optimal solution to outstanding issues.
- Act as a self-motivating change maker, enhancing the delivering capabilities of the business.
- Should be able to manage small to medium size projects independently.
- Analytical ability: Must have a clear understanding and experience in performing data analysis using complex data. Experience of producing insightful analysis from disparate data sources.
- Technical skills: Strong competence in creating scripts/dashboards and data analysis via Tableau, SAS, SQL, Excel. Working knowledge of Hadoop is essential.
- Educational Qualification: Graduate in Mathematics/Statistics/Economics/B. Tech/BE.
- Team work: Ability to work within cross-functional and virtual teams across locations.
- Communication: Strong communication skills with the ability to think quickly understandable way for both technical and non-technical audiences.
- Innovation: Ability to develop innovative ways to solve complex problems, within particular constraints.
- Planning and Organization: Ability to prioritize work in order to maximize value for the business.
- Project Management: Should be able to manage small to medium size projects independently.
- Work Management: Able to manage time effectively and prioritize own workload and also able to work on multiple tasks simultaneously and adjust priorities as required.
- Organizational awareness: Ability to see the ‘whole picture’ and recognize the impact and opportunities of activities across the organization.
- Technical skills: Concepts of machine learning and their implementation using Python. Strong experience in Tableau visualization.
- Educational Qualification: Post Graduate in Business Analytics will be an added advantage.
- Banking / Collections experience preferred
Where will you be working?
Noida
Be More at Barclays
At Barclays, each day is about being more – as a professional, and as a person. ‘Be More @ Barclays’ represents our core promise to all current and future employees. It’s the characteristic that we want to be associated with as an employer, and at the heart of every employee experience. We empower our colleagues to Be More Globally Connected, working on international projects that improve the way millions of customers handle their finances. Be More Inspired by working alongside the most talented people in the industry, and delivering imaginative new solutions that are redefining the future of finance. Be More Impactful by having the opportunity to work on cutting-edge projects, and Be More Valued for who you are.
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
