AddressVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
Role
Area Lead – Outbound and Vi Mini Stores
Job Level/ Designation
M2
Function / Department
Postpaid/Outbound & Vi Mini Stores (ViMS)
Location
MAH -
Job Purpose
Build & scale up quality postpaid acquisitions agenda for the zone / geography by spearheading the ViMS and Outbound sales agenda. The purpose of the role is to drive the postpaid net add and revenue enhancement agenda through the ViMS and Outbound channel
Key Result Areas/Accountabilities
- Achieve acquisition net of churn as per DB for all segment – Consumer, Digital, Enterprise (SOHO/ SME), IOIP, large accounts etc.
- Handling a team of FLs to drive business agenda viz. Postpaid Acq. / Postpaid Revenue enhancement etc.
- Making sure the planned / budgeted count of ViMS is appointed and sustained in the given geography
- Appointment of DSAs in key identified geographies
- Enhance and drive the postpaid productivity of ViMS and DSAs
- Monitor and ensure profitability of ViMS and DSAs
- Driving the postpaid agenda through the CSP / Outbound channel by supervising recruitment , training and productivity
- Planning for activities to drive IOIP sales
- Driving business through the Neo channel by supervising adherence to norms like same day calling / O2A % etc. (for markets where Neo delivery is through ViMS and CSP Channel )
- Ensuring sustained postpaid acquisition lead over competition in the given geography
Core Competencies, Knowledge, Experience
- 7+ years of experience in Channel Sales & Distribution in B2B & B2C environment
- Experience in Franchisee / DSA / DST management
- Operation excellence & team handling
- Problem solving, strategic & analytical capabilities
- Process improvement mind set
Must have technical / professional qualifications
- Essential : Graduation - Regular
- Desired : post - graduation in business management/MBA
- work ex: 10 - 15 years
- Experience with distribution planning and channel implementation.
Vodafone Idea Limited (formerly Idea Cellular Limited)
An Aditya Birla Group & Vodafone partnership
