| Company | HashmapSee more |
 Address | Haryana |
| Category | IT |
Job description
Roles & Responsibilities • Attend calls assigned by Service Desk.
- Ensure calls are resolved within SLA
- Experience in assemble and de-assemble Desktop and Laptop computer hardware.
- Experience of various application installation and basic troubleshooting.
- Printer troubleshooting, toner replacement.
- Incident and Change Request support to users.
- Experienced to communicate and manage vendor support.
• Willing to extend standard working hours whenever applicable to ensure IT services are up and running.
Skillset Required • Minimum 2 years’ experience• Troubleshoot desktop and laptop hardware.• Clear understanding and hands-on experience of Microsoft windows client operating system installation, update, upgrade and migration.Working experience in MS Excel and PowerPoint.
Education (Essential) Technical graduate / Technical Diploma
Expereince 1 - 3 Years
Support India
Shift Timings (24*6) /Australian and New Zealand) 18*6
Language Requirements (Primary/Secondary) English, Hindi
Shift Timings (24*6) /Australian and New Zealand) 24*7
Language Requirements (Primary/Secondary) English, Hindi
Refer code: 889938. Hashmap - The previous day - 2024-01-23 11:38
