This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals. […]
Ø Manage customer relationships; maintain consistent, predictable performance
Ø Ensure customers are happy with the product/service/experience; drive continuous product/service innovation […]
Ø Achieve & Maintain High Customer Satisfaction. Managing Multiple Queries & Ensuring Timely Resolution of Customer Inquiries -High- Priority Issues (P0 & P1)etc.
Ø Provide updates and checkpoints to customers on a regular schedule to understand their pain points and...