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OPERATIONS SUPERVISOR

Root cause analysis of SLA deviations, action plan development and resolution. Identify process improvement areas and take initiatives to improve operational metrics like productivity, quality, TAT, etc. Review daily production re...

CompanyHireright
AddressBengaluru, Karnataka
CategoryAdmin
Date Posted a month ago See detail

Operations Supervisor

Hireright

Bengaluru, Karnataka

Root cause analysis of SLA deviations, action plan development and resolution. Identify process improvement areas and take initiatives to improve operational metrics like productivity, quality, TAT, etc. Review daily production re...

Senior Agile Coach

Hireright

Bengaluru, Karnataka

Provide expert coaching and guidance to teams and individuals on Agile principles, values, and frameworks such as Scrum, Kanban, Lean, and SAFe. Design and deliver customized Agile training programs to address specific needs and c...

Researcher-1 (Voice Process/Day-shift)

Hireright

Bengaluru, Karnataka

Graduate in any stream. 1+ years of voice or blended process experience (preferably BGV industry). Professional written and oral communication skills (English) and to effectively communicate with candidates and customers. Strong A...

Researcher I (Non-voice/ US-shift)

Hireright

Bengaluru, Karnataka

Ensures that duties are carried out professionally and in line with the priority to help candidates get hired. Quickly and effectively researches and verifies facts provided by candidates of clients to ensure the screening process...

Supervisor, Customer Service

Hireright

Bengaluru, Karnataka

Responsible for managing the day-to-day activities of the Customer Service. Manage and monitor work queues, ensuring adherence to SLAs for. Working with the Quality team, participates in and oversees the process of. Handle escala...

Researcher-1 (Voice Process/Day-shift)

Hireright

Bengaluru, Karnataka

Quickly and effectively research and verify facts provided by candidates to ensure the screening process is completed in a timely manner. Ensure accurate processing of the background reports according to reporting guidelines and q...

Senior Salesforce Developer

Hireright

Bengaluru, Karnataka

Lead in designing, specifying, and Implementing Market standard Salesforce solutions, considering functionality, data, security, integration, infrastructure, and performance Provide solution architecture development, consultancy,...