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QUALITY ANALYST

Role Expectations:Monitor calls and evaluate Quality Audit form.Identify improvement points and provide actionable insights to the agents.Track progress of the agents assigned to them.Conduct feedback sessions to explain the pain...

CompanyIndialends
AddressUdyog Vihar Phase IV
CategoryEngineering
Date Posted 4 weeks ago See detail

Quality Analyst

Indialends

Udyog Vihar Phase IV

Role Expectations:Monitor calls and evaluate Quality Audit form.Identify improvement points and provide actionable insights to the agents.Track progress of the agents assigned to them.Conduct feedback sessions to explain the pain...

Call Quality Analyst - Please read JD before applying.  

Indialends

, , India

[]Quality Analyst Intern: 6 months as QA or Sales Executive 1-3 years. [] Monitor calls, evaluate Quality, enhance sales and customer experience. [] Track progress of the agents assigned to them and increase their sales conve...