Group Company: Cardekho
Designation: RTO Executive (2_459_95_201_267_401_1007)
Office Location:
Position description: To manage all the operations pertaining to RC transfer for a given region
Primary Responsibilities:
- Managing the RC transfer process for used cars in a region
- Evaluation & verification of transfer documents
- Management of RC transfer documents & handover to external agency for RC transfer
- Discussing with external agency to confirm the cost involved per case
- Coordinating with External agency to ensure timely transfer of RC
- Resolving all issues related to RC transfer
- Adherence to RC management system, updating the status of cases on regular basis
- Doing Reconciliation of closed cases with concerned stakeholders on periodic basis
- Communication & Stakeholder Management
- Following up with concerned persons in-case of any document unavailable, or any unforeseen issue
- Publishing report or MIS on periodic basis to share updates on open- cases
Additional Responsibilities:
Reporting Team
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Educational qualifications preferred
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Key Performance Indicators: 1.No. of RC transfers done in a month 2.Closing of cases within identified buckets 3.Deferral updation on title box 4.Escalation for PDD update or from sales team
Required Competencies: 1. Strong knowledge of RC transfers 2. Good knowledge of developing/ dealing with RTO Vendors
Required Knowledge:
Required Skills: 1.Display Business Integrity & Ethics 2.Displays Logical thinking for problem evaluation and solving 3.Ability to identify risks and implement mitigating controls within current processes 4.Excellent analytical ability & data driven decision-making skills
Required abilities
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