AddressCustomer Service International Voice
Job description-Excellent Communication skill in English. To understand and resolve customer queries
accurately. To adhere to the AHT. To ensure routing and escalating queries to correct
department wherever required. To ensure CSAT target is met.
Should be Comfortable to Work From Office.
Required Candidate profile.
Experience in International voice process min. 9 months.
Excellent communicator
Excellent comprehending skills.
Prompt actions towards critical cases.
Location: Mumbai/Pune preferably Mumbai.
Role: Customer Service
Industry Type: BPS
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
Education
UG: Any Graduate
Key Skills
Skills highlighted.
EXPERIENCE IN INTERNATIONAL VOICE PROCESS MIN 9 MONTHS/EXCELLENT
COMMUNICATION SKILLS/ COMPREHENDING SKILLS.
Skills: Bps, International Voice Support, Voice Process, Customer Support, Outbound, Outbound Calling
Experience: 1.00-10.00 Years
Education: Bachelor of Commerce (B.Com), Bachelor Of Computer Application (B.C.A), Bachelor of Business Administration (B.B.A)
