Executive/Senior Executive For Customer Support Process

Looking for Executive/Senior Executive For CustomerSupport Process.

Required Skills :

• Co-ordinate with clients to ensure that the deliverables are completed as per schedule and requirement.
• Editing of raw files shared by clients.
• Communication assignments are delivered with speed, superior quality and as per requirement.
• Marketing of the add-on services / newly launched services.
• Interacting with exiting clients using Tele conversation, Emails and chats.
• Promoting the services of the company.
• Customer care related objectives to be handled.
• Coordination with senior managers in sales matters.
• No cold calling, no field job.
• Client management skills.
• Communication Skills – Written/ Verbal.
• Ability to manage multiple clients.
• Team player and good coordination skills.
• Time management / Disciplined.
• Computer basics, comfortable with mailing, chatting.

Note :

• Candidates with experience in B2B Sevices, SEO Services and Websites Selling Services, would be given preference.
• A candidate who has worked in Domestic / International BPO in out bound process dealing with service industry would be given preference.