AddressUX Researcher
Location - Gurgaon (Onsite)
Years of Experience - 3-5 years
Department - Design/Research
About the Job
As a User Experience Researcher specializing in Real Money Gaming (RMG) at Zupee, you will play a pivotal role in enhancing the User Experience for our RMG platform. This role involves conducting comprehensive research, gathering insights, and collaborating with cross-functional teams to ensure our gaming experiences are engaging, intuitive, and meet the expectations of our users.
Key Responsibilities:
User Research in Gaming:
- Plan and execute user interviews, surveys, and usability studies tailored to the unique aspects of Real Money Gaming.
- Work closely with product teams to understand user behaviors, preferences, and pain points in the gaming context.
- Usability Testing for Gaming Platforms:
- Design and conduct usability testing sessions specific to Real Money Gaming platforms.
- Collaborate with game designers and developers to implement user feedback and improve gaming interactions.
Data Analysis Mastery:
- Analyze complex data sets, both quantitative and qualitative, to derive actionable insights and provide strategic recommendations for product improvements.
- Utilize statistical methods to interpret user behavior patterns and trends.
Competitor Analysis in RMG:
- Stay abreast of trends and advancements in the Real Money Gaming industry.
- Conduct thorough competitive analysis to identify opportunities and maintain a competitive edge.
Collaboration with Gaming Teams:
- Collaborate effectively with gaming designers, product managers, and developers to integrate user insights seamlessly into the gaming development process.
- Communicate research findings through clear and impactful presentations.
Thought Leadership:
- Stay abreast of industry trends, advancements, and emerging technologies within UX research.
- Contribute to thought leadership within the organization through presentations, workshops, and knowledge-sharing sessions.
- Vendor Management & Recruitment
- Manage existing vendors and on-board new vendors for vendor selection and vendor relationships for research services.
- Work with various partners and vendors to identify target groups for studies.
- Influence and guide recruitment of participants through development of participant screeners that are relevant to each research project.
- Ensure that the vendors present deep and detailed insights for studies that they are responsible for conducting.
Qualifications:
- Bachelor's or Master's degree in Human-Computer Interaction, Psychology, UX Design, or a related field.
- 3+ years of experience in User Experience research with a proven track record of successful projects.
- Proficiency in various research methodologies and tools.
- Experience working with market research vendors.
- Excellent analytical and problem-solving skills.
- Strong communication skills, both written and verbal.
Preferred Skills:
- Proven experience in User Experience research within the Real Money Gaming domain.
- Experience with usability testing tools and software tailored for gaming environments.
- Knowledge of UX/UI design principles.
- Ability to thrive in a collaborative and fast-paced gaming environment.
Benefits:
- Competitive salary with performance bonuses.
- Opportunities for professional development and career advancement.
- Comprehensive health and wellness programs.
- Flexible work schedule to maintain work-life balance.
