AddressChief of Staff ( Engagement Manager )
Job Description: Chief of Staff ( Designation would be Engagement Manager)
About Zinnov:
Overview:
The vision of the Globalization Excellence (GE) team at Zinnov is to continue being a leading firm in the Global Talent era by enabling companies to Transform, Innovate and Grow faster
As we enable companies to leverage global talent by designing, building, and driving global centers of excellence (GCoE). As a Chief of Staff (CoS) to the leadership of our customer's GCoEs, the main goal is to make the center head (leader) more productive. A CoS' primary duty is to make time, information, and decision making more effective. A CoS effectively serves 5 key roles (amongst others) air traffic controller, an integrator, a communicator, honest broker, and a confidant advisor to the leader by helping prioritize initiatives and tasks. A CoS is designed to be the only other person apart from leader with visibility across all possible workstreams, and hence is in a unique role and position to navigate the organization to success
Key Responsibilities:
- Act as an integrator connecting various workstreams such as finance, HR, talent acquisition, branding, engineering, IT, which otherwise could remain siloed
- Be efficient communicator linking the leadership team and center to the broader organization
- Act as the honest broker and truth teller when leader needs wide perspective without bias and customer's organizational agenda
- Act as honest broker and truth teller at Zinnov for matters that require close attention
- Act as an adviser and confidant to the Center Head and the senior management team to meet the objectives of CoE
- Leverage Zinnov knowledge base and in-house experts, as necessary to enable the charter of the CoE
- Assist the Center Head in facilitating effective decision-making, executive communication, governance, and reporting (tracking KPIs through executive dashboards)
- Be a thought partner to leadership on the organization's vision, priorities, and challenges
- Be an evangelist of the core values of the organization
- Strategic Initiatives - Drive discrete projects on behalf of the center head and the leadership team which allow for higher growth and maturity of the CoE
- Program Management - Monitor, support, track and ensure success in one-time and on-going efforts across functions such as Talent Acquisition, Finance, Operations, Facilities
- Attend meetings with global functional teams, act as a liaison on behalf of the center leadership team
- Own and run steering committee meetings with Executive Leadership Team to align on goals and track progress
- Research & Competitive Intelligence - advise on industry benchmarking data and best practices
Skillsets Required:
- Capabilities in cross-functional Stakeholder management and program management
- Excellent Project Management skills
- Strong executive communication skills
- Highly resourceful with ability to partner, execute, and lead through influence
- Experience working with Executives (VP/CXO levels)
- Ability to cross sell, upsell and build business opportunities by understanding the customer
- 8-12 years' experience in Strategy, Operations and consultative roles or experience in management consulting
- Ability to mentor team members
- Ability to research, evaluate, analyze trends and data to build and present insights in a coherent manner
- Data-driven decision maker with capability to tell a story backed by solid data
Nice to have:
- Knowledge/work experience in a Product Engineering or Software Product company
- International work experience
