Systems Developer/Engineer ( Salesforce Application Production Support)

We are so glad you are interested in joining AT&T.

Education:

Job Description:

• 24 x 7 Production support and second level trouble shooting of salesforce.com application incidents. • 24 x 7 second level outage response for salesforce.com applications • 24 x 7 Application performance monitoring, troubleshooting and corrective actions for salesforce.com applications. • Support incident management and problem management / RCA for salesforce.com application issues Primary / Mandatory skills: • Overall Experience: 4+ years’ experience in Production Support / Operations for Mission Critical, high performance salesforce.com applications and Mulesoft integrations. • Experience in Monitoring product for all defined KPIs to ensure best-in-class customer experience. • Experience working in modern cloud ecosystems, such as Azure, AWS or GCP • Experience with CICD process using GIT, Jenkins / Copado or similar tools for deployment of Apex Code, Salesforce configurations and Mulesoft APIs. • Experience on APEX, SOQL, SOSL • Familiarity with Visual Studio Code, Creating Scratch Orgs etc. • Experience in managing Linux / Unix / Windows environments / clusters. • Excellent written and verbal English communication skills to work in a Global team. Secondary / Desired skills: • Agile, Lean Agile and/or Scaled Agile methodologies. • Previous experience working in a SCRUM or agile environment. Education Qualification: Bachelor

Weekly Hours:

40

Time Type:

Regular

Location:

Hyderabad, Andhra Pradesh, India

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.