Sr Infractructure Specialist

Description

Sr Infractructure Specialist Qatar
JOB DESCRIPTION Job Specific Skills: Implement, manage and configure HPE UCMDB. Define UCMDB data-model management Consume UCMDB data/information using views and reports Characterize integrations with external CI data repositories Describe UCMDB data-flow-management architecture, concepts, setup, management, and purposes Perform pl management, package deployment, etc.) Configure discovery jobs to discover Cis. Define Universal Configuration Management Database (UCMDB) and the concepts of Configuration Items (CIs) amulti tenants Expert level knowledge of architecture, integrations, and system-level components of UCMDB Must be able to present and communicate various enterprise deployment scenarios and configuration approach Design and build business service views and topology maps to solve business problems Create perspective-based views and models using Modeling Studio. Configure Impact Analysis and be able to model cause and impact with Impact rules Enhance and auto-populate UCMDB through the use of Enrichments Use out-of-the-box (OOTB) and on-the-fly reports and comparison options to track infrastructure changes Implement the security and hardening concepts of UCMDB Define federation and identify its implementation Extensive technical knowledge & experience of HP Service Manager including administration of the application Have broad knowledge of configuration management and asset management tools such as HPs uCMDB, uDiscov integration. Relevant experience in a process oriented environment with supporting IT Service Management / Service Desk s Knowledge & experience in HP Service Manager Customizations such as forms and report customizations, forma Use Process Designer to build workflows, configure business rules, create task plans, and implement security Configure ITIL processes in HP SM. Create and configure views , menus and dashboards in HP Service Manager. Configure Business rules in HP SM. Import and export data in HP SM. Configure alerts and notifications. Customize forms and reports. audit and track changes to specific fields for open, update, and close In depth knowledge and strong experience in HPE Asset Management Modules and Database Concepts. Strong Experience in installing, tailoring, tuning and administering HPE Asset Manager v9.5x, v9.6x. including We Portfolio & Asset Management: Define and Create Natures, Models, Portfolio Items and Assets. Federate IT asse Technical and Functional knowledge of Contracts, Software Asset Management (SAM) Software Installations, S and Software Licensing. Use and create Scripts and its basic functions, Filters and Views. Create and customize screens, pages, workflows, wizards, actions and tables using Application Designer. Troubleshoot and fix common workflow implementation problems. Create, customize and edit advanced dashboards and wizards in Web Client. Reconciliation of data between Asset Manager and Configuration Management Database and report discrepanci Create, customize and generate Asset Management Reports Portfolio & Assets, Contracts and Software Asset Importing and Exporting Data. User Administration and Access Control. Knowledge in Procurement and Financial Management is an added advantage. Performs Data analysis and audits to ensure Asset data integrity Liaison with other functional team members to complete and correct inaccurate data. Performs advanced capacity management activities to assess system resources and utilization Minimum Qualifications: Bachelors Degree in Computer Engineering, Computer Science or a relevant field. Certified ITIL V3 practitioner HP ATP - Asset Manager v9.x certified. Minimum Experience: A minimum of 10 years of total IT work experience 8 to 10 years of hands on technical and support experience in HPE Asset Manager. Relevant experience in a process oriented environment supporting IT Service Management and Service Desk Solution