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The primary responsibility of the Database Administrator is to ensure the availability, integrity and performance of critical data assets. This role's responsibilities includes the installation, configuration, monitoring, optimization, and security of complex database systems. This role works closely with cross-functional teams to support data-driven applications, troubleshoot issues, and implement robust backup and recovery strategies.
The Database Administrator works closely with Change Control, Release Management, Asset and Configuration Management and Capacity and Availability Management to establish the needs of users, monitoring user access and security. This role assists in controlling access to databases environments through permissions and privileges.
Working at NTT
Key Roles and Responsibilities:
- Performs the installation, configuration, and maintenance of database management systems (DBMS), including SQL Server, Oracle, MySQL, or others, as required.
- Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA Provides timely and consistent updates of tickets with resolution tasks performed
- Collaborates with software developers/architects to design and optimize database schemas, data models, and database-related applications.
- Assists with the mapping out of the conceptual design for a planned database.
- Participates in the writing of database documentation, including data standards, data flow diagrams, standard operating procedures and definitions for the data dictionary (metadata).
- Creates, tests and executes data management languages.
- Monitors database performance, identifies performance bottlenecks, and optimizes queries and indexing for optimal database performance.
- Continuously monitors database systems to ensure availability, proactively identify potential issues, and takes appropriate actions.
- Designs and implements robust backup and disaster recovery strategies to ensure data availability and business continuity.
- Monitors production databases regularly or respond to any database issues by bringing down the database or taking the database offline.
- Proactively supports the development of database utilities and automated reporting.
- Sets up data sharing and disk partitioning.
- Works closely with the Change Control and Release Management functions to commission and install new applications and customising existing applications in order to make them fit for purpose.
- Plans and executes database software upgrades and applies patches to keep systems up-to-date and secure.
- Communicates regularly with technical, applications and operational employees to ensure database integrity and security.
- Implements and manages security measures to safeguard databases from unauthorized access, data breaches, and data loss.
- Maintains data standards in accordance with business requirements, NTT policies and the data protection legislations
- Ensures data integrity and consistency by performing regular data validation, integrity checks, and data cleansing activities.
- Conducts regular security audits and vulnerability assessments to maintain compliance with data protection standards and regulations.
- Works collaboratively with cross-functional teams, including developers, system administrators, network engineers, and business stakeholders, to support database-related initiatives.
- Provides technical support to end-users, assists with database-related enquiries, and conducts training sessions as needed.
Knowledge, Skills and Attributes:
- Proficiency in database administration tasks, including database installation, configuration, maintenance, and performance tuning
- Strong knowledge of SQL (Structured Query Language) to write complex queries, stored procedures, and functions
- Understanding of database security principles, access controls, and data encryption methods
- Strong working knowledge in database backup and recovery strategies to ensure data availability and business continuity
- Ability to monitor database performance, identify and resolve issues, and optimize database operations
- Familiarity with data modelling techniques and database design principles to support data-driven applications
- Ability to manage multiple projects concurrently while maintaining a high level of attention to detail on each project
- Ability to learn new technologies as needed to provide the best solutions to all stakeholders
- Ability to collect, organise, disseminate and present significant amounts of information
- Ability to communicate complex IT information in simplified form depending on the target audience
- Effective communication and collaboration skills to work with cross-functional teams and stakeholders
- Sound understanding of the principles of data architecture and data services
- Knowledge of application development lifecycle and data access layers
- Demonstrate the ability to plan and organise
- Excellent problem-solving skills to troubleshoot database-related issues and implement effective solutions
- Strong analytical skills related to working with unstructured datasets
- Ability to manipulate, process and extract value from large, disconnected datasets
- Ability to manage multiple database and application services in a highly complex integrated environment
- Strong documentation skills to maintain comprehensive database documentation and data dictionaries
- Ability to handle multiple tasks, set priorities, and meet deadlines in a dynamic IT environment
Academic Qualifications and Certifications:
- Bachelor's degree or equivalent in computer science, engineering, information technology or related field
- Relevant certification, such as MCSE DBA, oracles associate or equivalent
- Relevant certifications such as Microsoft Certified: Azure Database Administrator Associate; Oracle Certified Professional (OCP) - Database Administrator; MySQL Database Administrator; PostgreSQL Certified Professional
- Completion of database management courses covering topics like database administration, data modelling, SQL, and performance tuning can provide foundational knowledge
Required Experience:
- Seasoned experience working as a Database Administrator within an Information Technology organisation
- Seasoned experience with database backup and recovery best practices
- Seasoned experience running and creating health assessment reports
- Seasoned experience working with suppliers to deliver solutions
- Seasoned experience in Oracle Enterprise
- Seasoned experience in Microsoft SQL Server
- Seasoned experience managing databases
Skills Summary
Database Design, Database Management Systems (DBMS), Database Systems, Data Migrations, Process Optimization, Recovery Management, Scripting
What will make you a good fit for the role?
Workplace type *:
Hybrid Working
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