Restaurant Hostess

Job summary
Zigsaw is a leading player in the hospitality industry, operating premium restaurants across India.The role involves welcoming guests, managing reservations, and coordinating with the wait staff.Excellent communication and customer service skills are required.
Job seniority: entry level
Responsibilities
• Welcome guests with a friendly and professional demeanor.• Provide accurate wait times and maintain waiting lists.• Manage reservations and assist with booking inquiries.• Escort customers to their assigned areas and provide menus.• Greet customers upon departure and thank them for choosing the restaurant.• Coordinate with the wait staff to ensure smooth operations.• Maintain a clean and organized reception area.• Cater to guests who require extra attention.• Answer incoming calls and address customer queries.• Assist the wait staff with various tasks.
Requirements
• Excellent communication and customer service skills.• Ability to remain calm in a fast-paced environment.• Strong organizational and multitasking abilities.• Previous experience in a similar role preferred.
Key Skills Needed
• Managing reservations• Hospitality• Team work• Maintaining a clean reception area• Welcoming guests• Assisting wait staff• Providing menus• Answering incoming calls• Multitasking• Catering to guests who require extra attention• Customer service• Coordinating with wait staff• Escorting customers to assigned areas• Greeting customers upon departure• Addressing customers' queries• Communication skills• Providing accurate wait times