multiplex manager

Job title: Multiplex manager

Experience : 5+

Package: 4 to 5 lcs LPA

Location: Jabalpur

Education : MBA

As a Multiplex Manager, you play a key role in overseeing the efficient and customer-centric operations of a movie theater complex, ensuring an exceptional movie-going experience for patrons. This position requires a blend of managerial, operational, and customer service skills within the entertainment industry.

Key Responsibilities:

Operational Management:

Supervise and coordinate day-to-day operations of the multiplex, including staff scheduling, facility maintenance, and overall venue cleanliness.

Ensure compliance with safety regulations and emergency procedures.

Staff Leadership and Training:

Recruit, train, and supervise multiplex staff, including ticket sellers, ushers, concession workers, and cleaning crews.

Foster a positive and customer-focused work environment, promoting teamwork and excellence in service.

Customer Service:

Implement and uphold high standards of customer service, addressing customer inquiries, complaints, and feedback in a prompt and professional manner.

Monitor and enhance the overall customer experience within the multiplex.

Programming and Scheduling:

Collaborate with film distributors to schedule movie showtimes, taking into account audience preferences and industry trends.

Plan and coordinate special events, promotions, and film premieres.

Financial Management:

Manage the multiplex budget, including revenue tracking, expense control, and financial reporting.

Implement strategies to maximize revenue through ticket sales, concessions, and promotional activities.

Marketing and Promotions:

Work with marketing teams to develop and implement advertising and promotional campaigns to attract and retain patrons.

Explore partnerships and collaborations with local businesses to enhance promotional efforts.

Facility Maintenance:

Oversee maintenance and cleanliness of the multiplex, including auditoriums, restrooms, lobby areas, and concession stands.

Coordinate repairs and renovations as needed.

Technology Integration:

Stay updated on the latest cinema technology trends and ensure the multiplex is equipped with state-of-the-art audiovisual systems and amenities.

Troubleshoot and address technical issues promptly.

Inventory Management:

Monitor and manage inventory levels of concession items, promotional materials, and other supplies.

Implement efficient inventory control procedures to minimize waste and optimize stock levels.

Qualifications:

Bachelor's degree in Business Administration, Hospitality Management, or a related field.

Proven experience in cinema management or a related industry.

Strong leadership and interpersonal skills.

Excellent organizational and multitasking abilities.

Knowledge of cinema operations, technology, and industry trends.

Contact: Priya@scrolex.co/ 9160633660