JOB TITLE: Technical Support Officer ROLE AND RESPONSIBILITIES: Job DescriptionTechnical Support Officer▪ Support local sales and business development initiatives▪ Serve as technical expert and advisor to Hotels and Restaurants (QSRs, PBCLs, CDRs FDRs)▪ Plan and execute innovative product applications which help the operator in converting to Pillsbury premixes portfolio.▪ Coach, train and support sales staff to give the right product demonstration, provide culinary support and customize cooking process basis individual kitchen conditions▪ Manage all data and provide concise reports on results and status▪ Is responsible to handle product trouble shooting and can act as a customer interface for any technical questions/ issues▪ Evaluating the new products and provide feedback▪ Generate new Applications/product ideas which will help in increasing sales QUALIFICATIONS:Hotel Management Degree with experience in Bakery & Confectionery.• 3-4 years of experience in operations, product development & handling kitchen operations as Commissary 2 or Commissary 1 chef at hotels or cruise• Creative• Good training skills• Excellent communication skills