AddressJob Description
Job Description
TCS invites application for Walkin interview @TCS Hyderabad
Date: 16th March-24 Mode: Physical Walkin drive (Face to Face) Registration time: 9:30 A.M. to 12:30 PM Venue: TCS, Deccan Park Plot No 1, Software Units Layout, Madhapur, Hyderabad, Telangana 500081 Joining Location: Hyderabad
Skill Name: ITSM Problem Management (PM)
JD:
Ability to analyze problems and recommend solutions. Ability to adapt to changing technologies and work methods. Sound knowledge on Cloud Infrastructure Hands-on experience in Service NOW ITIL Foundations certification is a plus. Ability to establish and maintain effective working relationships with others. Develop SOPs and checklist. The problem should be identified and recorded. Problem investigation and diagnosis should be done. Identifying underlying causes of incidents and preventing recurrences Developing workarounds or other solution to incidents Submitting change requests to change enablement as required to eliminate known problems. Recording, managing and advancing the problem by escalating to an elevated level of expertise, if appropriate, by integrating with change enablement, incident management, and configuration management Creating task to work on the problem resolution. Problem resolution and closure. Analyze historical data to identify and eliminate potential incidents before they occur. Identifying uses to actively monitor and oversee the problem resolution process.
TCS invites application for Walkin interview @TCS Hyderabad
Date: 16th March-24 Mode: Physical Walkin drive (Face to Face) Registration time: 9:30 A.M. to 12:30 PM Venue: TCS, Deccan Park Plot No 1, Software Units Layout, Madhapur, Hyderabad, Telangana 500081 Joining Location: Hyderabad
Skill Name: ITSM Problem Management (PM)
JD:
Ability to analyze problems and recommend solutions. Ability to adapt to changing technologies and work methods. Sound knowledge on Cloud Infrastructure Hands-on experience in Service NOW ITIL Foundations certification is a plus. Ability to establish and maintain effective working relationships with others. Develop SOPs and checklist. The problem should be identified and recorded. Problem investigation and diagnosis should be done. Identifying underlying causes of incidents and preventing recurrences Developing workarounds or other solution to incidents Submitting change requests to change enablement as required to eliminate known problems. Recording, managing and advancing the problem by escalating to an elevated level of expertise, if appropriate, by integrating with change enablement, incident management, and configuration management Creating task to work on the problem resolution. Problem resolution and closure. Analyze historical data to identify and eliminate potential incidents before they occur. Identifying uses to actively monitor and oversee the problem resolution process.
Desired Candidate Profile
Qualifications :BACHELOR OF ENGINEERING
