AddressPosition: Head - Operations & Administration (Park Head)
Head Operations & Administration is responsible for the administration and operation of the park. He oversees the safety and cleanliness of the park to ensure a positive experience for guests and associates; provide products and services Beyond Expectations to ensure guest satisfaction; and create a culture surrounding safety, fun, and growth opportunities to aid in associate retention. Park Head is in- charge for every aspect of day-to-day operations, including
Key Functions Such as:
- Managing customer experience
- Malyalam language mandatory
- Strategic planning and development
- Monitoring health and safety aspect with respect to Park Operations
- Overseeing the park's Revenue and Profit
- People management.
- Cost & Budgetary controls.
- Event planning & execution.
Roles Responsibilities:
- Ensure all parts of the park are operating effectively in terms of staff and equipment.
- oversee the effective application of health and safety regulations and risk assessment to ensure a safe environment for park employees and the public.
- Plan and implement strategies to achieve continual improvements in Guest and employee satisfaction.
- Create new events and experiences for Guests visiting the Park.
- Set budgetary and cost control strategies for the respective unit as a profit centre head.
- Oversee the projects related to general park developments, including projects related to new rides / attractions.
- Liaise with contractors / vendors.
