AddressUrgent opening for Operation Head
- Own customer experience by driving predictability and a razor sharp focus on quality.
- Focus on improving internal and vendor efficiencies by improving quality levels, reducing delivery timelines and minimizing costs.
- Build/Design new processes and re-engineer existing ones at regional/central level to improve productivity and ensure all our processes mature to handle exponential growth and complexities
- Build governance mechanisms (implementing, monitoring & maintaining standards) to ensure process compliance at regional level, establish processes that facilitates continuous improvement across all verticals.
- Retail and warehouse operations knowledge and experience is a must.Retail and warehouse operations knowledge and experience is a must.
- Strong understanding of operations processes
- Strong analytical skills and data-driven decision-making mentality
- Strong problem-solving skills - Extremely high level of ownership
- Customer obsession Ideal Ideal candidate profile :
Ideal candidate profile : Post Graduate
