AddressInfrastructure head is responsible for managing and operating a range of technologies, networks, storage and compute, provisioning and automation for India and other subsidiaries. Role will strive to support our ambition to continually improve the IS Systems, Technology and support service, in line with industry best practices and technology industry trends. The role requires a strong technical breadth and depth of knowledge together with experience in leading on the design, implementation, and maintenance of IT key infrastructure and systems across the organization.
Must Have:
- Knowledge of servers, networks, IT security, Audits, Policies, end user management
- Knowledge of latest IT infrastructure technologies
- Large scale IT Operations management and vendor management
- Must be having experience of working at least of 10-12 years in Chemical/CPG/FMCG industry
- Minimum 10-12 years in IT Infrastructure
Responsibilities include:
- Infra Management responsibility 24 by 7
- Data center, security, networks, end points
- Current and emerging standards
- Policies, implementation and compliance
- SOPs, implementation and compliance
- 100% uptime and monitoring
- Infra asset utilization and actions
- Manage the provision of all computer hardware and software services for cost-effective administration and reporting.
- Responsible for ensuring networking, security, servers and firewall provision.
- Have overall responsibility for an on-time service and helpdesk requests (including email, telephony and desktop support, and service management). Monitoring information systems and responding to any cyber-security incidents
- Automating security controls, data and processes of IT infrastructure.
- Team management
- Competence and Capability
- Project Management and reporting
- Monthly and weekly team review cadence
- Monthly Report
Technology and initiatives:
- Evaluation and business case preparation
- Timely implementation after approval
Budget:
- Annual budget preparation
- Monthly updation plan vs actual
- Cost control and innovative ideas to reduce cost
Audits:
- vendor
- Internal
- Statutory
- Regulatory
- Responsible for maintaining up-to-date documentation concerning systems management, operations management, management of risk and user policy and other IT policies aligning IT department strategy and industry best practices.
- Exceptional planning and organizational skills, and excellent written and oral communication
