Job summary
Provide coaching and development to service staffCreate and maintain a positive and productive work environmentEnsure service runs smoothly during peak hours
Job seniority: associate level
Responsibilities
• Provide coaching and development to service staff• Delegate tasks effectively and ensure service runs smoothly during peak hours• Greet guests warmly and professionally, making them feel welcome and valued• Address guest inquiries and concerns promptly and courteously• Upsell menu items and beverages to increase revenue• Ensure the dining area is clean, presentable, and well-stocked at all times• Comply with all food safety and hygiene regulations
Requirements
• Minimum of 2 years of experience in a supervisory role within the food and beverage industry• Proven track record of exceeding guest expectations and providing exceptional service• Strong leadership and communication skills• Ability to work effectively under pressure and in a fast-paced environment• Excellent organizational and time management skills• Proficient in restaurant point-of-sale systems• A passion for food and beverage and a commitment to delivering quality service
Benefits
• Competitive salary and benefits package• Opportunity to work in a dynamic and fast-paced environment• Be part of a team that is passionate about creating exceptional dining experiences