Guest Relation Executive

Job summary
Junior: 1 to 3 years of experienceFull-TimeHyderabad, Telangana, India
Job seniority: entry level
Responsibilities
• Greet and welcome guests in a friendly and professional manner• Provide information and assistance to guests regarding games, attractions, and dining options• Handle guest inquiries, complaints, and feedback in a prompt and courteous manner• Ensure the smooth operation of all guest-related services and activities• Assist in organizing and coordinating special events and promotions• Maintain a clean and organized work area• Collaborate with other team members and departments to provide exceptional guest experiences
Requirements
• Excellent communication and customer service skills• Strong interpersonal skills to interact effectively with guests• Ability to work effectively in a cross-functional team• Knowledge of hotel and restaurant management principles• Prior experience in a similar role is preferred