AddressGeneral Manager - Operations
Location: Pondicherry (Preference for local candidates)
Experience: 8-10 years in General Management within the hospitality industry, focusing on South Indian markets.
Language Requirement: Proficiency in the local language is essential for effective communication with staff and clientele.
Employment Tenure: Minimum 3 years of continuous employment in the current organization, demonstrating commitment and stability.
Responsibilities:
Sales Management: Develop and implement sales strategies to drive revenue growth, including identifying new business opportunities and maintaining relationships with existing clients.
Operational Oversight: Ensure smooth day-to-day operations of the hospitality establishment, including guest services, housekeeping, maintenance, and facility management.
Revenue Generation: Take ownership of revenue targets and implement initiatives to maximize profitability, such as upselling strategies, cost optimization, and efficient resource allocation.
Team Leadership: Provide leadership and direction to the team, fostering a positive work culture, and ensuring high levels of employee engagement and productivity.
Customer Satisfaction: Maintain high standards of customer service and satisfaction, promptly addressing any concerns or issues to uphold the establishment's reputation.
