AddressDelivery Head need to handle the end-to-end training delivery supporting the management in moving and maintaining in the right direction of growth.
Roles and Responsibilities:
- Manage End to End training program execution.
- Responsible for publishing global training calendar by taking inputs from respective stakeholders.
- Prepare, plan, execute and monitor the trainings as per the calendar.
- Responsible for Batch creation, assigning the students, trainers, venues, and support staff.
- Strong in execution of the plans
- Good in Escalation resolution
- Monitor and evaluate training programs for effectiveness, success ROI.
- Feedback collection from students, analyse the feedback and initiate the corrective and improvement action.
- Trainer sourcing, rate card negotiation with the trainers, onboarding, and feedback discussion
- Incentives computation for trainers
- Experience conducting in classroom training, coaching, on the job training, LMS, workshops.
- Excellent written & spoken communication skills.
- Expert in word, PPT, Excel tools MIS, data management
- Ability to plan, multitask and manage time and task effectively.
- Excellent managerial and troubleshooting skills to lead teams.
- Track record in designing and executing successful training programs.
- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc.).
- Strong report writing and record keeping ability.
Experience: 8 to 12 years of experience in edtech industry
Education:
- UG: B.Tech/B.E.
- PG: MCA in Computers, MBA/PGDM in Marketing
