AddressResponsibilities:
Greeting and welcoming patients to the practice.
Scheduling, rescheduling, or canceling appointments as needed.
Assisting patients to fill out information forms.
Preparing patients’ charts and daily schedules for the dental staff.
Updating patient records and documenting recent treatments and procedures.
Scheduling follow-up appointments and providing telephonic reminders.
Communicating with medical insurance providers to determine if patients are required to make co-payments.
Verifying methods of payment and collecting payments as needed.
Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
Requirements:
High school diploma or GED.
Certification in office administration, medical administration, or related fields is advantageous.
Sound knowledge of dental terminology.
Proficient in dental practice management software (Dentrix).
Working knowledge of general administrative practices.
Good telephone etiquette.
Exceptional organizational skills.
Excellent customer service skills.
