Customer Relation Officer

Communicates with Management on the progress of Collection performance, status of accounts receivables and credit limit.

Communicate with internal customers and partners within and outside the finance department to provide status updates and requests for information.

Maintaining the receivable system through Google sheet

Generating and sending the invoices to customer along with the supporting documents.

Frequently visit and meet to customer for ledger reconciliation, discussion on past dues

payment and other issues related to the invoices .

provide a high level of customer service to all transactional and relationship customers through incoming/outgoing phone calls and personal visits.

Resolved the customer query/dispute immediately with the help of

sales/operation/warehouse and other internal stake holders as needed.

Ensuring timely payment of debts and Processing the reconciliation of invoices

Reconciliation of receivables amount /Debit Note/Credit Note on the monthly basis.

Manage write-offs, bad debt provisions and setting up of payment plans

Customer Relation Officer,relationship officer,Debit

Designation: Customer Relation Officer

Vacancies: 1

Experience: 3.0 Year(s) - 4.0 Year(s)