Assoc Analyst - Chatbot

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.

Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.

Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.

About Us

Nothing changes if nothing changes, which is why Baxter is transforming our global IT function—into one that will strengthen partnerships and enable smarter, more efficient and connected business processes. In the dynamic healthcare industry, we need to be ready to face new challenges and opportunities. As we learn, we must be agile and innovative to reveal new ways of working. Technology and our digital capability will help create a more efficient and innovative ecosystem to enable our employees, customers and products to drive better outcomes for patients worldwide.

We are at the critical intersection where robust IT infrastructure and networking support meets the physicians, nurses and care givers who save and sustain lives. Together, we can build upon Baxter’s rich heritage to advance the next generation of transformative healthcare innovations. Together, we can change how IT meets healthcare. Together, we are Baxter.

This is where technology fuels purpose-driven work. Where your purpose accelerates our mission.

Title: Assoc Analyst - Chatbot

Location: Bangalore

Your Role

We are seeking a motivated chatbot developer who develops applications that automate communications and use artificial intelligence and machine learning to communicate with associates via text or audio.

What you’ll be doing

• Collaborate with teams and other developers to design, develop, test, deploy, and maintain chatbot (virtual assistant)
• Use Artificial Intelligence, NLP technologies, and cognitive machine learning to develop chatbot applications.
• Maintain and enhance chatbot platform to meet changing needs.
• Integrate chatbot solutions with multiple platforms.
• Troubleshoot bots, debug, and deploy chatbots on various channels.
• Refactor or reengineer chatbot applications as per requirements.
• Enhance user effectiveness of chatbot with the help of advanced technologies.
• Involved in all the stages of chatbot development from architecting to implementing.
• Conduct Chabot demo/training and other activities
• Act as an expert on the various AI capabilities and actively participate in future product development opportunities.

What you’ll bring

• Experience in building AI-powered chatbots from scratch using AI, ML, and NLP technologies with one or more Chatbot frameworks like Dialogflow, Kore.ai, Microsoft Luis, IBM Watson, etc.
• Sound knowledge of PVA.
• Sound knowledge of AI/chatbot development landscape, tools, and other frameworks
• In-depth knowledge of conversational designs, flow, and automated speech recognition
• Working knowledge of frontend technologies - HTML, CSS, JavaScript, JSON, and REST APIs
• Fundamental knowledge and experience in SQL Server, MySQL, MongoDB, or other databases

EEO (Equal Employment Opportunity)

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to Americas_TTA@baxter.com and let us know the nature of your request along with your contact information.

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