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Form of work Company Overview
ORRA Fine Jewellery is India's finest diamond jewellery retail chain with a network of 88 stores across 38 cities and 5 global design centres. With over 1000-1300 employees, ORRA is committed to providing customers with exquisite diamond jewellery and exceptional service. Visit our website at http://www.orra.co.in/ to learn more about our company.
Job Overview
We are seeking an experienced Assistant Store Manager/Store Manager to join our team at ORRA Fine Jewellery in Punjab. As the Assistant Store Manager/Store Manager, you will be responsible for overseeing the daily operations of the store, driving sales, and delivering exceptional customer service. This is a senior position that requires a minimum of 7 to 10 years of experience in the retail industry.
Qualifications And Skills
Minimum of 7 to 10 years of experience in a similar role
Proven experience in driving sales and achieving targets
Excellent communication and interpersonal skills
Strong. leadership and people management abilities
In-depth knowledge of the retail industry, specifically in the jewelry sector
Ability to analyze sales data and implement strategies for improvement
Proficiency in inventory management systems
Customer-focused mindset and ability to provide exceptional service
Flexible schedule, including the ability to work weekends and holidays
Proficiency in MS Office applications
Roles And Responsibilities
Oversee the daily operations of the store, ensuring smooth and efficient functioning
Motivate and lead a team of sales associates to achieve sales targets and provide excellent customer service
Monitor and analyze sales performance, implement strategies to increase revenue and achieve KPIs
Maintain high standards of visual merchandising and store presentation
Manage inventory levels and ensure accurate stock management
Handle customer queries and complaints, ensuring timely resolution
Develop and maintain strong relationships with customers
Conduct regular staff training and performance evaluations
Stay up-to-date with industry trends and competitors\" activities,
