Academic Counsellor

Job Description : The ideal candidate for this role is that you are a proven sales performer adept in direct-to consumer consultative sales. You are comfortable working with high ticket size products that require focused nurturing over a period and yet can build urgency for the end consumer to decide fast. You have worked in a highly competitive sales environment and have been at the top 10 percentile of your team. What will you be doing? - Being a mentor and guide, who potential learners can look up to for career advice. - Counselling potential learners, helping them plan their career path and understanding how upGrad can catalyse their career. - Carrying weekly enrolment/revenue and collection targets. - Establishing the uniqueness and effectiveness of upGrad's model of online/blended learning. - Owning the complete sales closing life cycle for leads assigned to you. This includes making phone/video calls, product demonstration, sales closing and post-sales relationship management. - Maintaining a detailed database of all the interactions on the CRM with the leads and providing constant feedback to the marketing team on lead quality. What are we looking for? - Individual with outstanding English communication skills (written and verbal), interpersonal and presentation skills. - Hardworking Individuals with high dedication and extreme determination.- Experience in EdTech sales would be an advantage. - Rockstar sales performers with proven track records. - Great listeners and trustworthy individuals who can bond with our potential learners. Individuals with the ability to approach any situation with patience and powerful empathy. - Individuals who take a disciplined approach towards building funnels, tracking feedback, prioritising tasks and overachieving targets and deadlines. - Sales bent of mind, to understand and effectively communicate what upGrad is offering to its prospective learners and achieve revenue targets. - Passion for always delivering the highest levels of customer service. - Basic proficiency in MS Office Suite is required. What are your deliverables / KPI's? - Minimum of 100+ Dials every day with 40+ Connects. - 2 hours of talk time on an average per day & 1 Video Session - 2 enrolled students per week. - Weekly revenue targets to be met consistently (ref:updazz.com)